STEP 2 · LAUNCH
Test the agent on every conversation
Before a single patient is contacted, we run the agent through every path your study can take — eligible, ineligible, and safety-critical. Pick a scenario and press play to watch it handle a live pre-screen for CT-204.
Test scenarios
Pick one to runQA checklist
7 / 7 passing✓
Consent & opt-out (STOP)Honors opt-out instantly, logs consent state
✓
Eligibility mappingPlain-language replies → protocol I/E criteria
✓
Safety escalationUrgent symptom / adverse event → live clinician, flow paused
✓
Warm transfer & bookingLive hand-off + direct-to-calendar
✓
Spanish conversationAuto-detect & full ES pre-screen
✓
Quiet hoursNo outreach 9pm–8am patient-local
✓
CTMS / EHR write-backOutcome + transcript synced
3
Next step · Optimize & Monitor
All scenarios pass. Go live — and watch conversion in real time.